TCG Privacy Policy
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Our contact details
Name: TCG
Address: 106 Walton Street, Oxford, OX2 6AJ
E-mail: hello@tcgcoffee.com
Policy​
The type of personal information we collect
We currently collect and process the following information:
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Email Address
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Payment information
How we get your personal information and why we collect it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
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To hear more news about TCG via email
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To make a purchase on our site
We use the information that you have given us in order to contact you regarding news about TCG and/or to fulfil your purchases.
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Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello[at]tcgcoffee.com
(b) We have a contractual obligation.
How we store your personal information
We will retain your data for two years for the purpose of providing you news and updates about TCG. You can unsubscribe or request deletion at any time by contacting us.
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We use Wix Payments to process payments on our site. Wix Payments adheres to the Payment Card Industry Data Security Standards (PCI DSS), ensuring your payment information is handled securely. For more details, please refer to Wix's Privacy Policy.
Your data protection rights
Under data protection law, you have rights including:
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Your right of access - You have the right to ask us for copies of your personal information.
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Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
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Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
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Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
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Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at help[at]tcgcoffee.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by emailing help[at]tcgcofffee.com or writing to TCG, 106 Walton Street, Oxford, OX2 6AJ.
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You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk